Frequently Asked Questions (FAQs)
Effective 1 November 2026
1. What is this campaign about?
The M+Global Referral Campaign is organised by Malacca Securities Sdn Bhd. It will run from 1 November to 30 November 2026 (both dates inclusive).
Eligible users can earn rewards by referring new users who successfully open an M+Global account and complete the relevant qualifying action(s) during the Campaign Period.
2. Am I eligible?
The campaign is open to all existing M+Global users.
Existing M+Global users (Referrer) must refer a new user (Referee) through their referral link and the Referee must successfully open an M+Global account during the Campaign Period.
3. Who can I refer?
You can refer anyone who did not have any existing trading account with MSEC prior to the Campaign Period.
4. How does the referral work?
Share your designated referral link with your friend. Your friend must use your referral link when opening an M+Global account during the Campaign Period.
5. What are the rewards?
You can be entitled up to RM40 for each Referee:
The applicable deposit reward is determined solely by the amount of the Referee's first successful deposit. Subsequent deposits will not be considered, whether individually or combined.
6. If I refer a friend who opens an account and makes a qualifying deposit, can I be entitled to both rewards?
Yes. You’ll receive the RM10 account opening reward and the applicable deposit reward (RM20 or RM30), based on your Referee’s first deposit.
However, only one (1) deposit reward will be awarded per Referee.
7. Can I refer multiple users for this Campaign?
Yes, you may refer to multiple friends. However, do note that the cumulative reward per Referrer during the Campaign Period is capped at a maximum of RM2,000.
8. What counts as a ‘Qualifying Deposit’?
A qualifying deposit is a successful deposit into the Referee's eligible M+Global account. The deposit must not be rejected, reversed or invalidated.
9. Do I or my Referee need to make a trade to qualify?
No trading is required. The referee only needs to successfully open an M+Global account and make a Qualifying Deposit, where applicable.
10. Can multiple deposits be combined to meet the RM5,000 minimum deposit requirement for the RM30 voucher?
No. The deposit reward is based on your Referee's first deposit only. Later deposits are not considered, either on their own or combined.
For example:
Once a deposit reward has been earned, no further deposit reward will be given for the same Referee.
11. What if my Referee opened an M+Global account without using my referral link?
In order to receive rewards, your referee would need to use your referral link when opening the M+Global account. If the referral is not recorded under your account, you will not be eligible to receive the reward.
12. What if my Referee’s deposit fails or is reversed?
A failed, rejected or reversed deposit does not qualify.
If a reward has already been given and the deposit is later found to be invalid or reversed, or if the Referrer’s account is suspended, restricted, terminated or otherwise not eligible, MSEC may withhold, cancel, disqualify or recover the award in accordance with the Campaign Terms and Conditions.
13. When will I receive my reward?
The applicable Campaign Reward will be auto credited to your M+Global account within seven (7) working days after the relevant qualifying action has been successfully completed and validated.
14. Can I transfer my reward to someone else?
No. Campaign Rewards are non-transferable and may not be exchanged for another reward.
15. Where can I find the full Terms & Conditions of the campaign?
The full Terms & Conditions and FAQs are available on the M+Global Referral Campaign page.
16. Who can I contact if I have a question?
You may contact M+Global Customer Support through the M+Global app.